Terms and Conditions
A 50% deposit is due at the time the reservation is accepted by us, with the balance due 30 days prior to your arrival. Cancellations will receive a full refund if the cancellation is at least 30 days in advance. Cancellations less than 30 days in advance will receive a refund only if we are able to re-rent the room for the time period. Payments can be made online through either VRBO.com, TripAdvisor.com, Airbnb.com, or through Paypal. Payment requests will come through one of these payment portals, and payment is required to confirm the reservation.
We normally require a minimum of a 2-night stay except during holidays of Christmas and Carnival where the minimum stay is longer. We want to ensure that all guests have the best possible experience on Saboga, so we avoid having guests arrive the same day that others are departing. This means that you can check in as soon as the ferry arrives, and on your departure date you can stay until the ferry leaves at 3:30 PM.
Isla Saboga is a very undeveloped island, so a reasonable level of fitness is required. Our accommodations, and the island itself, are not handicap-accessible. Taking the ferry may require transferring from the ferry to a small panga to complete the journey to the island.
There is a very nice restaurant at the beach club here at El Encanto, but it does not serve breakfast.
We do not accept children under 12 in Hummingbird and Eagle, our upper bedrooms. Children in the studio apartments must be no younger than 6.
Our vacation rentals are privately-owned homes that we manage for the owners. Each home may have different policies regarding children, depending upon the owner’s preferences.
All vacation rentals are supplied with linens, bath and beach towels, paper towels, toilet paper, and cleaning supplies.
All our rooms and decks are non-smoking areas. We have a side patio where guests are allowed to smoke. Smoking in the rooms is strictly prohibited, and will be charged against the security deposit (if applicable) for the additional cleaning required.
All our facilities are for the exclusive use of our overnight guests. Friends who are not staying overnight are welcome to use the facilities at the Beach Club, which has beach chairs, umbrellas and bathrooms for day guests.
All Guests are expected to respect the rights of other guests who may be staying with us or at any of the vacation rentals. Loud music, boisterous behavior and excessive consumption of alcohol to the point of intoxication are not part of the experience we are providing here on Saboga. Blatant disregard of this policy may result in an immediate termination of your stay with no refund.
By completing your booking you are acknowledging your acceptance of these terms and conditions.